Privacy Notice

1. Who is responsible for your information

Candid Accountants is the responsible party for personal information processed in connection with its services, enquiries, recruitment activities and website. Questions about this notice may be directed to admin@candidaccountants.co.za.

2. Personal information we may collect

The information collected depends on the nature of the relationship or enquiry. It may include:

• Names, identification details and contact information
• Company, employment and representative information
• Accounting, tax, payroll and financial records
• Correspondence, instructions, approvals and supporting documents
• Recruitment information such as a curriculum vitae, qualifications and employment history
• Basic website information needed for security, performance and enquiry handling

We aim to collect only information that is adequate, relevant and reasonably necessary for the applicable purpose.

3. Why we use personal information

Personal information may be used to:

• Respond to enquiries and assess the assistance requested
• Provide accounting, tax, payroll, compliance and advisory services
• Communicate about engagements, documents, deadlines and fees
• Meet legal, regulatory, professional and record-keeping obligations
• Protect confidential information and prevent unlawful or fraudulent activity
• Consider candidates for employment or workplace learning opportunities
• Maintain and improve the security and usefulness of the website

Information is processed only where permitted by law, which may include consent, a contractual requirement, a legal duty or a legitimate interest recognised by applicable law.

4. When information may be shared

Personal information is not sold. Where necessary and lawfully permitted, information may be shared with:

• Public authorities and regulators, including SARS and CIPC
• Professional advisers or specialists involved in an authorised matter
• Service providers that support legitimate business functions and are expected to protect confidentiality
• Law-enforcement bodies, courts or other parties where disclosure is required or authorised by law
• Another party authorised by the client or data subject

Only information relevant to the purpose should be disclosed, and appropriate confidentiality or data-protection obligations are applied where required.

5. Retention of personal information

Information is kept for as long as reasonably necessary to provide the relevant service, maintain appropriate records, resolve queries and comply with legal, tax, professional or contractual obligations. When information is no longer required, it may be securely deleted, destroyed or de-identified, subject to applicable retention duties.

6. How information is protected

Reasonable organisational and technical safeguards are applied according to the nature of the information and the risks involved. These safeguards are intended to protect confidentiality and reduce the risk of loss, misuse, unauthorised access, alteration or disclosure.

7. Your rights

Subject to applicable law, a data subject may request confirmation that personal information is held, ask for access to that information, request correction or deletion of inaccurate or unlawfully held information, object to certain processing, or withdraw consent where consent is the basis relied on.

A request may require proof of identity and sufficient detail to identify the relevant information. Some information may need to be retained or access may be limited where the law permits or requires this.

8. Recruitment information

Information submitted for employment or experiential learning is used to consider suitability for the relevant opportunity, communicate with the applicant and meet lawful employment-related requirements. Applicant information is shared only where necessary and retained for an appropriate period.

9. Changes and complaints

This notice may be updated when legal requirements or business circumstances change. The latest version will appear on this page with its revision date.

If you believe your personal information has been handled unlawfully, please contact us first so that the concern can be considered. You may also contact or lodge a complaint with the Information Regulator of South Africa.